E-Office Software

Business documentation is of great importance and this is clear, but when it comes to storing and storing those documents, as well as keeping records and monitoring the status of each, many companies put that segment of the business aside and rely on physical storage, storage and wasting time searching and sharing documentation. In addition to the time spent, businesses spend extra money on paper printing, salaries of employees who perform routine operations, overtime due to lack of time to process paperwork, the cost of sending a paper document (mail), the cost of exchanging data (daily telephone calls).

In practice, businesses are often unaware of these “small” costs and do not pay too much attention to them. However, if the above costs could be presented numerically or graphically for each month of the business, we believe that awareness of the need for a quality software solution would increase.

What does research show?

In cooperation with our users, we monitored the work and performance of the company before and after the introduction of the software solution and came up with surprising results. The electronic office software solution reduced the cost of performing routine operations by as much as 10 times.

If we are not aware of the existence of the problem, we will not look for a solution.

Problems keeping paper documents

Problems are identified when need to find a specific document, that is, the exact information on that document. Other problems with storing or storing paper documents are:

Paper fades over time (becoming difficult to read, and thus less understandable and usable);
Paper can be destroyed (torn, soiled, which can challenge the validity of a document);
Wasting time in the exchange of the found document (the document taken from the paper archive is taken for review for analysis and then there is no certainty that it was returned back to the archive);
Additional physical space is required to store documentation;
There is always the risk of accidents such as fires, floods (which can cause permanent loss of documents);
The accompanying document is not attached to the document in the archive (for example, the accepted offer is not postponed to the contract);
Validation of the documentation takes several days (due to the physical absence of the validator).

Initiation the electronic signature requires electronic archive – Why?

With the introduction of electronic signature, an additional problem arose: “How to properly archive, store and manage ie. to use an electronically signed document? ”Archiving such a document without the use of a software solution (Electronic Archives) can invalidate the document, which, in rare situations, happens by deliberate modification. Businesses that do not use the Electronic Archive keep all documentation (including electronically signed documentation) on their computer. However, there is a prescribed rule that a document should not be altered after an electronic signature, and in the event of any changes (even adding a point or space), the electronic signature will cease to be valid and thus the document is no longer valid. This documentation is created electronically, most often in Word, so opening the document can change the content.

Another type of risk that threatens the validity of a document is computer viruses. The document on the computer in the folder is not protected and can be affected by any virus. This is the most common occurrence that led many businesses to embark on the Electronic Archive implementation adventure.

An electronic archive, for the purpose of folding away from a folder on a computer, allows you to convert a document to a record. With this procedure, the document becomes encrypted ie. locked and no changes of any kind are possible. After declaring a document a record, it can only be seen and printed, if necessary. Only persons, ie employees who have been granted the right to view and print a particular document, have the right of access to the contents of the document. This is how the Electronic Archive works, not only for the electronically signed document but for all other company documentation.

The question arises: ''How to solve all the problems said?''

Unique software solution – Electronic office

The solution has been around for many years and is very simple, which is to introduce an electronic office. Within the EDOPS Document Office, there is a special module designed to manage the entire enterprise documentation called Electronic Office – emPIS. Within this module, it is possible to:

Electronic archives new documentation

whether in paper form or an electronically signed document and/or digitize (scan or import from disk already scanned)

Manage documentation effectively

validate, exchange, search, bind, comment, control access

Keep it - store it

in a secure place (in the Archive server, ie protected by a method of secret key so-called encrypted, not fail system where the documents are open content).

How does the electronic office operate?

The solution has been around for many years and is very simple, which is to introduce an electronic office. Within the EDOPS Document Office, there is a special module designed to manage the entire enterprise documentation called Electronic Office – emPIS.Inside this module it is possible to:

Short description of operations and functionality of the Electronic office

The document is entered into the electronic office and as such is permanently stored in the system (read more about the eArchive here);
A document of any format can be entered into the system (pdf., Jpg., Dvg., Avi., Ppt. And all other formats);
The operator who enters the document into the system cannot remain Unknown (the system records the name of the operator who entered the document or data);
The system records the exact time of the entry of documentation as well as any changes thereafter if the operator had the right to change (example: Petar Petrovic changed the document number from 236/17 to 2360/17 and the document date from 03.05.2017 to 17.05.2017 to computer PETAR on 09/19/2017 08:43:05 AM);
Having just entered a document, it is possible to attach a link to another document from the system in order to make the next validation step faster and more accurate;
Documents are sent electronically to the responsible person (s) for validation and when they are all validated, the status of that document is VALID (the validation process is optional);
Validator lists can be created manually or can be defined based on the type of document. The validation list may be based on the specific names of the operators or individual services (example: the type of document the expense account goes to automatically validate according to the scheme: 1. finance department; 2. director or name of the validator manually: 1. Petar Petrovic; 2. Jovan Jovanovic ). Validation schemes are set by the user of the program according to the instruction manual. Validation is possible online;
A document that is in “validated” status may be accessible to bookkeeping or may go a step further by associating the document with an optional program (such as bookkeeping);
At any time, documents can be searched by descriptive information that is available, such as: document number, document date, document issuer, document type and subtype, document status, date of receipt, and other user-configurable parameters. Each document has all the information and comments, as well as related other documents, so that the right information can easily be obtained;
The document entered into the system cannot be deleted because there is a trace (log) even if the operator had the right to delete it. Since the system stores all versions of the modified document (so-called versioning), manipulation of the versions can be detected;
Each document can be further clicked to disseminate to e-mail or print;
All changes in the system are visible in real time;
Access to documentation and data is provided from a remote location;
It is possible to finalize the document, ie. declaring it a record. A record is a document that prevents any further change of the attribute or archived image. The record can be printed, burned to disk, and sent no e-mail.

The program pays for itself. How?

If a business chooses to improve its business by implementing EDOPS Document Office and its emPIS module, it can pay off the entire investment in a very short period. Profitability is realized through:

No document lost;
The document is available according to access rights, both inside and outside the enterprise;
Reducing time for document validation and distribution;
Cost savings in printing;
The latest version of the document is always available.

Additional savings can be made by digitizing existing documents that were generated during the business and before the introduction of the electronic archive. From that moment, working with those documents is electronic.

Since the reasons for introducing paperless business into everyday work are evidently irrefutable, the question arises as to the security of that documentation.

How many documents are stored in the Electronic office?

Document security in an Electronic office software is reflected in:

Easy definition of access rights as well as rights in working with documents (right to view, print, save, delete …);
Backups are automated to one or more locations;
The latest version of the document is always visible regardless of where it is accessed;
Changes in data and documents are clearly visible and are explained by the user name, the time, the name of the computer on which the change occurred;
Linking various documents;
No lost document.

Therefore, we can safely say that emPIS is the best possible solution for archiving and managing documentation.

The electronic office (emPIS) has been put into practice in many companies for many years. Over the years, this module has been redesigned to meet customer needs. Depending on the user’s area of ​​operation, specialized work masks may be fitted. (bookkeeping agencies, law firms, manufacturing companies, public administrations, etc.).

Why and how does the companies have ”brakes” in implementing of new software?

Businesses often have a fear of introducing new technologies into their businesses. Fear comes from:

Assumptions that their employees will manage and how well the program (new mode) will actually be functional, ie. applicable.
Previous attempts to use other programs that were purchased but did not fully correspond to the real operation ie. they were not tailored to the particular environment and the employees had to adapt to the program. Each adjustment causes personal resistance, which is the basis for not using the program. Dedicated programs are usually “seen-bought”, cheaper, and therefore require customization.
Understanding problems and bottlenecks in business (two steps forward, one back), and consequently the inability to make the right analysis between investing in a program and how much it will reduce those same bottlenecks.
Due to turbulence in business, the question “Is the program really needed and is it the right time?
Reports in existing software are static, and daily work requires new types of reports. The reports are late and influence timely decision making.
No document lost;
The company already has some software and would not change it, but it is not certain if there is a possibility of integrating the new software with the existing ones.

Companies have lost confidence in this approach from manufacturers. That is why our team strives to take full advantage of the benefits and capabilities of each function of the software solutions in a joint way. Then the program really starts working for the business by saving time in performing routine operations, and documentation is always and immediately available.

Why choose EDOPS?

EDOPS Solution is one of the first IT companies that developed the Electronic Writing Module. The emPIS module has been in use for over a decade, confirming the practical applicability of the work as well as hundreds of satisfied users.

More than 15 years of experience;
The program can be used in any language;
Guarantee of quality;
User training;
Professional technical support 24h;
Possibility of subsequent integration with other modules.

What do our long-term customers say?

The EDOPS team provides full support to its customers for years after implementing software solutions. Satisfied clients are our biggest motivation and a miss for all future projects. You can read more about the problems encountered by our users, as well as how they were solved here.